Contact Us

Last updated: October 15, 2026

Here to help your garden grow

Contact the vjnyxm™ team for product information, order support, shipping questions and return assistance. Our store offers garden care accessories, hand tools and garden organization pieces.

Customer support

Email service@vjnyxm.com or call 00852-3489174. Business hours: 8:00 AM – 10:00 PM Daily. Messages received outside these hours will be reviewed during the next service period.

Help with an order

Include your order number, checkout email address and a clear description of your request. For missing, damaged or incorrect items, include photographs of the item, outer packaging and shipping label where available. Do not email payment card numbers, passwords or unnecessary identity documents.

Choosing and using products

Ask us about the features stated in the listing, included components, care instructions or assembly information. Check the product description before purchase. Plants, seeds, soil, produce and styling accessories are excluded unless expressly included. Pruning shears and hand tools are intended for responsible adult use.

Returns and business correspondence

Contact us before returning an item so we can provide the correct instructions and destination. The address below is our business address and is not automatically the return address. We do not offer walk-in service at this address unless separately arranged.

Business Information

Brand

vjnyxm™

Company

Chongqing Ruichi Kunteng Technology Co., Ltd.

Owner

Wang Ruigang

Business address

Room 3-9, 3rd Floor, Annex No. 3, No. 16 Guoxin Road, Qingyue Community, Fengwen Subdistrict, Shapingba District, Chongqing, China

Website

vjnyxm.com

Email

service@vjnyxm.com

Phone

00852-3489174

Business hours

8:00 AM – 10:00 PM Daily

Planting & Care · Garden Tools · Garden Organization & Decor